{"id":2568,"date":"2026-06-29T12:15:02","date_gmt":"2026-06-29T10:15:02","guid":{"rendered":"https:\/\/fastdoctors.com\/termini-e-condizioni\/"},"modified":"2026-06-29T12:15:02","modified_gmt":"2026-06-29T10:15:02","slug":"termini-e-condizioni","status":"publish","type":"page","link":"https:\/\/fastdoctors.com\/it\/termini-e-condizioni\/","title":{"rendered":"Termini e Condizioni"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2568\" class=\"elementor elementor-2568 elementor-2538\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ff8dc26 e-con-full e-flex e-con e-parent\" data-id=\"4ff8dc26\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;mountains&quot;}\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" opacity=\"0.33\" d=\"M473,67.3c-203.9,88.3-263.1-34-320.3,0C66,119.1,0,59.7,0,59.7V0h1000v59.7 c0,0-62.1,26.1-94.9,29.3c-32.8,3.3-62.8-12.3-75.8-22.1C806,49.6,745.3,8.7,694.9,4.7S492.4,59,473,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" opacity=\"0.66\" d=\"M734,67.3c-45.5,0-77.2-23.2-129.1-39.1c-28.6-8.7-150.3-10.1-254,39.1 s-91.7-34.4-149.2,0C115.7,118.3,0,39.8,0,39.8V0h1000v36.5c0,0-28.2-18.5-92.1-18.5C810.2,18.1,775.7,67.3,734,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M766.1,28.9c-200-57.5-266,65.5-395.1,19.5C242,1.8,242,5.4,184.8,20.6C128,35.8,132.3,44.9,89.9,52.5C28.6,63.7,0,0,0,0 h1000c0,0-9.9,40.9-83.6,48.1S829.6,47,766.1,28.9z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6731346a elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"6731346a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aff0b14 e-flex e-con-boxed e-con e-parent\" data-id=\"aff0b14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b66fc88 elementor-widget elementor-widget-heading\" data-id=\"b66fc88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">GENERAL TERMS AND CONDITIONS OF USE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c2a2f8 elementor-widget elementor-widget-text-editor\" data-id=\"9c2a2f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal\">Website &#8220;FAST DOCTORS&#8221;<br \/>Domain: FASTDOCTORS.com<br \/>Version: 1.0 | Date: 16\/06\/2026 | Last updated: 16\/06\/2026<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Art. 1 \u2013 Definitions<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal\">For the purposes of these General Terms and Conditions of Use (&#8220;GTC&#8221;), the following terms shall have the meaning set out below:<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">&#8220;Website&#8221;: the institutional website &#8220;FAST DOCTORS&#8221;, accessible at FASTDOCTORS.com, owned by the Manager.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">&#8220;Manager&#8221; or &#8220;Controller&#8221;: Romeo24 International s.r.l., registered office in Cividale del Friuli (UD), Via Borgo San Pietro 82 &#8211; 33042, VAT no. 03213230307, registered in the Companies Register REA UD-380742, PEC: <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:romeointernationalsrl@pec.it\">romeointernationalsrl@pec.it<\/a>, e-mail: <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:romeo24international@gmail.com\">romeo24international@gmail.com<\/a>, tel.: +39 3784166822.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">The Manager is a provider of information society services pursuant to Legislative Decree 70\/2003 and is the same subject acting as Controller of the App.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">&#8220;App&#8221;: the mobile application &#8220;FAST DOCTORS&#8221;, a mediation platform for healthcare services, governed by separate General Terms and Conditions of Service (&#8220;GCS&#8221;).<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">&#8220;User&#8221;: any person who accesses, consults or otherwise uses the Website.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">&#8220;Content&#8221;: all texts, images, graphics, videos, logos, trademarks, distinctive signs and any other material present on the Website.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Art. 2 \u2013 Subject matter, informational nature of the Website and relationship with the App<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal\">2.1. These GTC exclusively govern the methods of access and use of the Website as an institutional communication tool of the Manager.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">2.2. The Website is purely informational and educational in nature. It presents the Manager and the App, illustrates the features and operating methods of the App, provides links for the relevant download and supplies contact details for communications.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">2.3. No contract for the supply of goods or services is concluded on the Website, nor are any bookings or payments for services made. The Website does not constitute an online marketplace pursuant to art. 18, para. 1, letter n-ter), and art. 45, para. 1, letter q-ter, of the Consumer Code.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">2.4. The mediation service for access to healthcare services is provided exclusively through the App and is governed exclusively by the relevant General Terms and Conditions of Service, which can be consulted and accepted within the App, to which full reference is made. In the event of any discrepancy between these GTC and the App&#8217;s GCS regarding the mediation service, the App&#8217;s GCS shall prevail.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">2.5. The Manager acts as a technological intermediary. The Manager does not provide healthcare services, is not a healthcare facility pursuant to art. 8-ter of Legislative Decree 502\/1992 and does not exercise any clinical, diagnostic or therapeutic control.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">2.6. The Website is available in English, Italian, German, Spanish and French. In the event of any discrepancy between the language versions, the Italian text shall prevail.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Art. 3 \u2013 Identification of the Manager (legal notices)<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal\">3.1. Pursuant to art. 7 of Legislative Decree 70\/2003, the identifying information of the Manager \u2014 name, registered office, VAT number and tax code, details of registration in the Companies Register and REA number, PEC, e-mail address and telephone number \u2014 are those indicated in art. 1 of these GTC, to which reference is made.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">3.2. For any communication relating to the Website, the User may use the contact details referred to in art. 1.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Art. 4 \u2013 Acceptance of the GTC<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal\">4.1. Access to and use of the Website implies full knowledge and acceptance of these GTC in the version published from time to time.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">4.2. Users who do not wish to accept the GTC are invited to refrain from using the Website.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">4.3. These GTC refer solely to the use of the Website and do not replace or modify the App&#8217;s GCS, which the User accepts separately, in accordance with the methods set out therein, at the time of registration and use of the App.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Art. 5 \u2013 Methods of access and rules of use<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal\">5.1. The Website is accessible free of charge. The Manager does not guarantee that the Website will be accessible on a continuous and uninterrupted basis and reserves the right to suspend or limit access for technical, maintenance or security reasons.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">5.2. The User undertakes to use the Website in accordance with the law, these GTC, good faith and fairness. In particular, the User is prohibited from:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"><li class=\"font-claude-response-body whitespace-normal break-words pl-2\">using the Website for unlawful purposes or purposes otherwise prohibited by these GTC;<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\">introducing viruses or other codes, files or programs capable of interrupting, damaging or limiting the functioning of the Website or other Users&#8217; devices;<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\">carrying out unauthorised mass or systematic extraction of Content (so-called scraping, harvesting, data mining);<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\">decompiling, disassembling or reverse engineering the Website or its components, except where permitted by law;<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\">compromising the security of the Website or attempting to access non-public areas or resources.<\/li><\/ul><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Art. 6 \u2013 Informational nature of Content and exclusion of medical advice<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal\">6.1. The Content published on the Website is purely informational, educational and aimed at presenting the services provided through the App.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">6.2. The Content does not in any case constitute advice, opinion, diagnosis, prescription or indication of a medical or healthcare nature, nor is it capable of establishing any treatment relationship. It does not replace consultation, assessment or treatment by a qualified healthcare professional.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">6.3. For any health-related needs, the User must consult a doctor or other qualified healthcare professional, including through the App. In the event of a health emergency or urgent situation, the User must contact the relevant emergency services.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">6.4. The Manager endeavours to ensure that the Content is accurate and up to date, but does not guarantee the completeness, accuracy or currency of the general information published on the Website.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Art. 7 \u2013 Intellectual property and trademarks<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal\">7.1. The Website, its code, structure, design, Content, trademarks, logos and distinctive signs are the property of the Manager or its licensors and are protected by copyright and industrial property law.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">7.2. The User is granted a personal, non-exclusive, non-transferable and revocable licence, limited to consulting the Website for personal and non-commercial purposes. Any reproduction, distribution, public communication, modification or extraction of the Content, even in part, is prohibited without the prior written consent of the Manager, except for uses permitted by law.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">7.3. The trademark &#8220;FAST DOCTORS&#8221; and the related distinctive signs [are registered trademarks owned by the Manager \/ are trademarks owned by the Manager pending registration]. Any unauthorised use is prohibited.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">7.4. Decompiling, disassembling or reverse engineering the Website is prohibited, except where expressly permitted by law (art. 64-quater Law 633\/1941).<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Art. 8 \u2013 Hyperlinks<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal\">8.1. The Website may contain hyperlinks to third-party websites, applications or resources, including links to digital stores (Apple App Store and Google Play Store) for downloading the App.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">8.2. Such links are provided solely for the User&#8217;s convenience. The Manager does not exercise any control over third-party websites and resources and is not responsible for their content, availability or their processing of personal data, which remains governed by the respective terms and policies.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">8.3. Any insertion by third parties of links to the Website does not imply any form of approval, affiliation or collaboration with the Manager, and is permitted provided it does not cause prejudice to the Manager or mislead users.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Art. 9 \u2013 Limitation of liability<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal\">9.1. The Manager endeavours to ensure the correct functioning of the Website and the accuracy of the Content, but does not guarantee that the Website will be free from errors or interruptions, nor its continuous availability.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">9.2. To the extent permitted by law, the Manager shall not be liable for damages arising from the temporary unavailability of the Website, maintenance work, technical malfunctions not attributable to the Manager or force majeure events.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Art. 10 \u2013 Personal data protection and cookies<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal\">10.1. The processing of Users&#8217; personal data carried out through the Website is governed by the Privacy Policy issued pursuant to arts. 13 and 14 of Regulation (EU) 2016\/679 (GDPR), available at <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"https:\/\/fastdoctors.com\/privacy-policy\/\">https:\/\/fastdoctors.com\/privacy-policy\/<\/a><\/p><p class=\"font-claude-response-body break-words whitespace-normal\">10.2. The Website uses cookies and other tracking tools as described in the Cookie Policy, available at <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"https:\/\/fastdoctors.com\/cookie-policy\/\">https:\/\/fastdoctors.com\/cookie-policy\/<\/a>. Cookies other than technical cookies are installed only with the User&#8217;s free, specific and granular consent, collected through a banner compliant with the Guidelines of the Italian Data Protection Authority of 10 June 2021.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">10.3. The Privacy Policy and the Cookie Policy are documents separate from these GTC and are incorporated herein by reference.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Art. 11 \u2013 Amendments to the GTC<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal\">11.1. The Manager reserves the right to amend these GTC at any time, including to adapt them to new regulatory, technical or organisational requirements.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">11.2. Amendments take effect from the moment of their publication on the Website. Users are invited to periodically consult the current version of the GTC, identified by the last update date indicated at the top of the document.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">11.3. Continued use of the Website following publication of any amendments constitutes acceptance of the amended GTC.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Art. 12 \u2013 Governing law and jurisdiction<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal\">12.1. These GTC are governed by Italian law.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">12.2. For any dispute relating to the use of the Website brought by or against a User qualifying as a consumer, the mandatory jurisdiction of the place of residence or elected domicile of the consumer shall apply, pursuant to art. 66-bis of the Consumer Code.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Art. 13 \u2013 Final provisions<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal\">13.1. Any nullity, invalidity or ineffectiveness of a clause of these GTC shall not affect the validity of the remaining provisions.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">13.2. Failure to exercise or delay in exercising a right by the Manager shall not constitute a waiver of that right.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">13.3. For any communication relating to these GTC, the User may use the contact details referred to in art. 3.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"folder":[],"class_list":["post-2568","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/fastdoctors.com\/it\/wp-json\/wp\/v2\/pages\/2568","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fastdoctors.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fastdoctors.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fastdoctors.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fastdoctors.com\/it\/wp-json\/wp\/v2\/comments?post=2568"}],"version-history":[{"count":0,"href":"https:\/\/fastdoctors.com\/it\/wp-json\/wp\/v2\/pages\/2568\/revisions"}],"wp:attachment":[{"href":"https:\/\/fastdoctors.com\/it\/wp-json\/wp\/v2\/media?parent=2568"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/fastdoctors.com\/it\/wp-json\/wp\/v2\/folder?post=2568"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}